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Conventional Processing Methods
One logistics service provider had their workflow complicated by the regulations and document handling procedures that came into effect due to Brexit. Staff manually processed documents related to the process in large numbers, requiring many work hours. Due to capacity shortages, truck crossings into the United Kingdom significantly slowed down, along with a decline in supply chain efficiency. The number of errors also increased due to the overload, further complicating operational functioning.
Automated Solution
When a truck arrives within a 40 km radius of Calais, an RPA software robot automatically initiates the process of completing and submitting the necessary documents. When the shipment is traveling toward Dover, the previously mentioned automated process begins immediately when the order is created. Drivers receive the documents in their own file sharing storage, making the administration process smoother when crossing the border.
Benefits of Robotization
With the implementation of this RPA process, our logistics partner can now enter or leave the United Kingdom much more efficiently, without delay. Administrative burdens have decreased, and the number of human errors has been minimized. The processing time of workflows has significantly shortened, which has directly contributed to reducing the company’s operating costs and increasing transportation reliability.